STAR EMS Six-Month Recap
The City of Troy expressed continued support of the Emergency Medical Services (EMS) provided by Star EMS during the July 27 Special City Council meeting, where response times, contract expectations, and opportunities for improvement were discussed. According to the contract agreement, a qualified medical unit shall arrive at the scene within 6 minutes for 90% of emergency responses and within 15 minutes for 90% of non-emergency responses. Star EMS has not yet met the 6-minute standard, but travel times have improved from 9 minutes and 20 seconds in January 2026 to 7 minutes and 46 seconds in
Source: troymi.gov
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